Progress beats pep talks for morale

I think that the only way to maintain morale is to make progress. I think that no speech, no sort of extrinsic motivators like we're going to give everybody some free crypto to keep motivated about it or something like that really works. I think people get really excited when they see progress.

In order to motivate the team, one of the best tricks that I came up with, and I learned this from a bunch of other people also, is you just give a team a win. Winning really, really drives a lot of energy.

My approach at Google was 70% of my effort and my team's effort should go on things that everybody acknowledges are important and useful and create value. Maybe it's boring, linear value, but some kind of value. You're trying to minimize the chance that any other person in a company will say, 'What does that team do anyway?'

What I thought was brilliant about that was not the metric, it was the designing it to be understood and communicated... When you create a discreet number and a discreet time and there is a concrete goal to chase and there's a number and a graph that everybody can look at and see, we are going to go make that thing go up, the organizational effect of that is galvanizing.