Leaders probe and facilitate, not dictate

I am a firm believer in general that the people closest to the problems also have the best context to solve that problem. And so as a more senior voice in the room, often the job is probing, asking questions, throwing out ideas in a way that says like, hey, this is an idea. This is not a mandate, this is a thought.

Your job as to facilitate the pace and quality of decision making. That is very different than you are the person who makes all the decisions... how do you actually get the team to be able to make high quality decisions quickly without you arbitrarily playing tiebreaker all the time.

Your job is not to decide what gets built. Your job is to understand here are the opportunities, and then you're kind of pulling together all the different possibilities and you're really editing.

There's this negative term called micromanagement. I think there's a difference between micromanagement, which is like telling people exactly what to do, and being in the details. Being in the details is what every responsible company's board does to the CEO.

The way that greatness is created is that you find a CEO who's willing to make brave hard decisions and own the results.

If everybody agrees with the decision, then you didn't add any value because they would've done that without you. So the only value you ever add is when you make a decision that most people don't like.