Making people happy isn't leadership

They're trying now to be the leader who everyone loves, but what really needs to happen very often is, we need to drive towards results. This employee continuing to not really do a great job at their job, you don't want to push them because you don't want to upset them. You don't want to give them difficult feedback, so you're just going to keep hoping it works out. Ultimately, that leads to the demise of your company.

We confuse team by being everything to all people to accommodating to every single person, and especially in tech the last couple of years, maybe that's going to change a little bit now, but it was always like, 'Oh, everyone needs to be happy.' And I think that's a really, really big misconception because you're not there to make everyone happy. You're there for some sort of mission and some sort of goal and you want to set up the culture and the team in a way that gets to that particular goal.

Be kind. When I reflect on my career, mistakes, I don't think I'm mean, but it's not taking the time to be kind at times and not taking time to be kind when things don't work out.

You do not have to choose between being successful and being a jerk. You can be a successful kind person.