Great products require great collaboration

The magic lies in the way people work together. That's really what I think has been the consistent thread between all the work that I've done.

At the Times, when I think about how our best products are born, it's when you bring journalism and product lovers together. That means that PMs at the Times really need to understand the blend of art and science.

You can't build a product unless you know how to talk about the product. You can't be an expert in making the product unless you're also an expert in the market of it.

Every product in the world, the quality at the end of the day is simply a reflection of how much the people who created it gave a shit about the product. And it is not possible to make great products if the people work on it do not give a shit about the product.