Dogfooding drives product excellence

It's so important that you're using your own products. And I think we're in a very lucky position where all of us can get creative around using Figma in some way... even for PMs, one of the first things I did when I arrived was we were a little bit more of a memo culture, and I was like, you know what? We should be a deck culture because we can build those decks in Figma, and just that act alone allows you to encounter a lot of issues and for you to get familiar with it.

It's so important that you're using your own products. One of the first things I did when I arrived was we were a memo culture, and I was like, you know what? We should be a deck culture because we can build those decks in Figma.

Dylan was like, 'Everybody drop everything. We have to fix this.' And after some looking at the servers and things, they were like, 'Nothing's wrong,' and then they realized it was a problem with Philippe's MacBook.

You're always wrong about products. That's one of my other rules is you're just always wrong. And so you have to try it. You have to put it in front of people. You have to try it yourself before you'll understand it. No one can really design products in their head completely as far as I can tell.