Lenny Distilled

The ultimate guide to product operations

November 16, 2023

Featuring: Melissa Perri and Denise Tilles (CEO of Produx Labs, Author; Product Leader and Coach)

2 quotes · 2 insights

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Meetings multiply until they consume all available time

What I constantly hear from product managers though is, 'I am so busy, I don't have time to do the things that I need to do correctly. I'm so busy trying to line up customer interviews,' or, 'I'm so busy just trying to get data out of systems. I'm fighting these fights to get the things that I need to do my job correctly that I don't have time to do my job correctly.'
Melissa Perri and Denise TillesCEO of Produx Labs, Author; Product Leader and Coach 00:10:51

Product ops should create leverage, not bureaucracy

The conversation is about staffing ratios between product operations people and product managers.

If you are at a one-to-one ratio, you're doing it wrong. Absolutely.
Melissa Perri and Denise TillesCEO of Produx Labs, Author; Product Leader and Coach 00:39:43

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