The rituals of great teams | Shishir Mehrotra, Coda, YouTube, Microsoft

The difference between a level three and a level seven may not be scope. They may do the exact same job. It's how they do the job that matters and here's some language for how they do the job.

I generally value the reference check over interview signals. If I had to stack rank in interviews, what is the best signal? The reference check is the top of the list. Those people, they worked with this person sometimes for years, their knowledge, what you're going to get out of 30 minutes of artificial scenarios it's just like never going to compare what a good reference check will give you.

When you're building companies, we actually build two products. We build one for our customers and we build another one for our employees. That's actually how we work part of it. That's the term he uses for that, is culture.

I value consistency over comprehensiveness. We would much rather be on fewer phones with a more consistent experience than be on all of them with an inconsistent experience.

The eigenquestion, the simplest definition of eigenquestion, it's the question that when answered also answers the most subsequent questions.

Great companies has a very small list of golden rituals. And there are three rules of golden rituals. Number one, they're named. Number two, every employee knows them by their first Friday and, number three, they're templated.