Lenny Distilled

The power of strategic narrative

May 28, 2023

Featuring: Andy Raskin (Strategic Narrative Consultant)

11 quotes · 7 insights

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Test fast with real users, not assumptions

"This shift" and "the stakes" refer to Raskin's strategic narrative framework where companies identify an old game/new game market shift and its high-stakes consequences.

When we talk about this shift and the stakes and do they stick. Do they kind of say, 'Yeah, let me tell you how that's playing out for us,' or, 'Am I? Yes, I'm seeing that.'
Andy RaskinStrategic Narrative Consultant 00:49:49

Language shapes market perception

"The old game" refers to his strategic narrative framework, and the examples (software, cloud, transactions, subscription, etc.) are shifts he analyzed in successful company positioning decks.

What's really, I think key is naming it, naming that old game. The examples you saw, software, cloud, transactions, subscription opinions, reality. This very, very concise naming is really key.
Andy RaskinStrategic Narrative Consultant 00:20:11

"These three words" refers to category names that companies create to define their market position. "Opinions-to-reality story" is Raskin's framework for strategic narratives showing transformation from subjective to objective insights.

These three words aren't going to do it. Take Gong, I mean already other companies were using this term revenue intelligence. With Gong, it suddenly becomes a thing because I think they have this opinions-to-reality story behind it.
Andy RaskinStrategic Narrative Consultant 00:41:52

Start with action, not planning

Having a shit draft is a million times more valuable than having all these great ideas. But it's also really painful.
Andy RaskinStrategic Narrative Consultant 00:54:30

Narrative clarity drives better prioritization than metrics alone

It becomes the strategic north star for the product. We are constantly getting feature requests through sales, through customer success. And we had sort of no way, bar to decide well what do we take on, what don't we take on? And this clearly has become our bar.
Andy RaskinStrategic Narrative Consultant 38:38
We get a lot of requests for features and a lot of them are basically about opinions, some way to record opinions. We're not going to do those.
Andy RaskinStrategic Narrative Consultant 00:38:38

Clear why beats detailed how

We get a lot of requests for features and a lot of them are basically about opinions, some way to record opinions. We're not going to do those.
Andy RaskinStrategic Narrative Consultant 00:38:38

Clarity beats cleverness

Make the title the takeaway of the slide so that the person looking at it has to do zero work to take away. So example, you'll sometimes see, 'The problem,' or, 'The team.' Replace, 'The team,' with, 'Our team is veterans of whatever industry.'
Andy RaskinStrategic Narrative Consultant 01:00:41

Movement creation beats problem-solving

Every movie starts with some kind of shift in the world, and I call this shift the shift from the old game to a new game. This structure really is about defining a movement, and that's very different from, 'Hey, I'm going to solve your problem.'
Andy RaskinStrategic Narrative Consultant 00:00:00

Raskin is discussing his strategic narrative framework where companies must show prospects that the future holds either very negative or very positive outcomes, not mediocre ones.

We got to show them that the future is not going to just be sort of okay. They see it as split between a very negative outcome and a potentially very positive outcome.
Andy RaskinStrategic Narrative Consultant 00:22:55
In a way you're not pitching product. Product is like a prop for making the story come true. Very important prop, but there's this higher level overlay that becomes the focus of the conversation.
Andy RaskinStrategic Narrative Consultant 00:36:23

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