Persuasive communication and managing up

You can't cut to the chase unless you know what the chase is. You can't unbury the lead unless you know what the lead is. And so that I found is the bottleneck to being concise. It's actually not really being clear of what you are thinking, that's what's leading to being long-winded.

I see a lot of operators who save their best behavior for executives only. And I just don't think that you're going to be able to get enough reps to actually get good at executive communication if you are only doing it with executives.