You want to diagnose with data and treat with design. Data is not a tool that's going to tell you what you should build.
Julie ZhuoFormer VP of Design at Facebook/Meta, Author of The Making of a Manager, Co-founder of Sundial 00:01:05
September 21, 2025
6 quotes · 6 insights
Watch Full EpisodeYou want to diagnose with data and treat with design. Data is not a tool that's going to tell you what you should build.
"This" refers to clearly defining goals and success criteria, which Zhuo just identified as the first key skill for working with AI agents.
The first is defining the goal and defining the outcome and being really, really crystal clear on what does success look like. If you ask a company to do this, we'll know that this is challenging for humans.
I don't actually think a lot of the fast growing companies are using data well at this point. These companies are totally getting by on just good instincts and good vibes, but what always happens is eventually things stop growing.
We need to dissolve the boundaries of these traditional roles and call ourselves builders. I'd love for us to get to the world where that's the title.
Emotional regulation is still really, really, really important. That's probably the thing that I think about the most in terms of what I want my kids to learn.
The best way... The first tip on getting feedback or delivering hard feedback is first go and actually establish that our relationship is one in which we value each other's contribution, we want to help each other grow, and therefore we're going to be the kind of people that want to give feedback to each other every week.