You couldn't really play act at understanding the product, especially when developers are trained to spot bugs, right? So not only do they spot those bugs in code, they spot those bugs in marketing.
Developer audiences demand authenticity and reliability
Discovery → User Psychology
Developers almost never look at your marketing website at all. They go straight to your signup flow.
In this context, "their" and "them" refer to the developers who integrate third-party services into their company's systems.
If your service goes down, that's their responsibility. If the pager wakes up someone because the service they bought from you goes down, that's on them.
Camille Fournier, former CTO at Rent the Runway, is discussing common misconceptions about engineering motivations with podcast host Lenny Rachitsky.
A lot of people assume that engineers just write code and don't underestimate the ability for your engineers to want to understand the business problem, want to understand the customer problem.
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