Design Thinking

Don't just look at screenshots or videos - you need to actively play with the AI feature yourself to truly understand how it works and its potential. Get hands-on experience exploring the feature's different states and functionalities. This interactive exploration will give you deeper insight into how the AI can support your product and help you uncover design considerations you may not have otherwise considered.

Don't wait until the final product is built to find out if it feels right. Prototype and test early and often to get a real sense of how your design will work in practice. This helps you catch problems and make improvements much faster than if you tried to perfect the design upfront.

To truly empathize with your customers, you need to "live as your customer, not as yourself." This means setting aside your own preconceptions and biases to immerse yourself in your customers' mindset and experiences. Try activities like participating in your customers' daily routines or using your product as they would. This can provide eye-opening insights that go beyond what traditional research methods uncover.

Use data to uncover the root causes of problems, but rely on design thinking to come up with the best solutions. Don't let the data alone dictate what you build - make sure to also incorporate user research, ideation, and experimentation to arrive at innovative and user-centric solutions.

While it's tempting to try to design a product that works for everyone, that often leads to a generic solution that doesn't truly meet anyone's needs. Instead, focus on designing for a specific user or user group. By understanding their unique needs and pain points, you can create an experience that is tailored and genuinely helpful for them.