Follow-through separates great from good

The really, really good PMs remember to follow up. Because especially when you're in management, couple layers up in management, I'm not going to remember to follow up on that feature, but if a PM comes back to me and says, 'Hey, remember we did that thing, here's what happened.' I can't tell you how rare that is.

I put reminders in my calendar. If you're launching a product, put a reminder in your calendar to check your dashboard or check the metrics two weeks after that, a month after that, six months after that.

At the end of each meeting, learn to ask for what's the next step. The best salespeople never leave a meeting without a next step.

Part of being dedicated to the work is other people are relying on me and I want to show up for them. If someone sends me something, I try to be very responsive about it. If I know that I said I'm going to do something, I follow through on it in the timeline that I said I was going to do.

During job interviews, Terry recommends creating a draft OKRs document for the role and showing it to hiring managers and company leadership.

By doing the job mission of the OKRs, and by showing them that draft, you are showing them. Not telling them, showing them that you take initiative, that you're accountable, that you can make things happen.